Contact · Pitstop
Say hello.
We are a small team. When you write in, a real person reads it.
Credits or account
Got locked out? Credits didn't show up after verifying? Something broke in checkout? Email us and we'll sort it out, usually within a day.
Bad listing
Found a bathroom that's locked, an outlet that doesn't work, or a place that's closed down? Let us know the name and what's wrong.
New city
Not in New York? We're expanding. Tell us where you are and what you need. Every city request moves the list.
Everything else
Feedback, press, a partnership idea, or something we didn't think to list. We read every email.
Write us at
ugyen25@icloud.comInclude your city, what you were trying to do, and any relevant place names. That gets you a faster reply.
While you wait read the manifesto or plan a route.